Drivers impacting KM: I think therefore I am – a computer?
24/08/2012 1 Comment
Knowledge Management (KM), like other management disciplines, continues to change and evolve. Two examples of this journey, written ten years apart, about the development of KM are:
- The third stage of KM emerges – by Dr. Michael Koenig – posted Mar 1, 2002 in KM World http://www.kmworld.com/Articles/Editorial/Feature/The-third-stage-of-KM-emerges-9327.aspx.
- The three eras of Knowledge Management – by Nancy Dixon – posted Aug 8, 2012 in her blog – Conversation Matters http://www.nancydixonblog.com/2012/08/the-three-eras-of-knowledge-management.html.
There are many drivers for these changes – drivers that provide opportunities for the further development of KM. Some of these drivers e.g. social media could be placed in ‘here and now’ category, whilst others e.g. changes in regulation and legislation are ‘just around the corner’, with other drivers e.g. artificial intelligence being ‘further out on the horizon’.
However, the horizon might not be as far away as some might think and knowledge managers need to be on the lookout for new ideas and approaches that will impact people, processes and technologies – core elements enabling successful KM.
The theme of artificial intelligence is taken up in an article which examines the narrowing gap between humans and machines. According to the article, this summer a computer almost passed the Turing intelligence test – could a computer think?
The article, from the Daily Telegraph, also touches on ‘complexity’ and the ‘cognitive abilities’ of being human. Interesting stuff and an area where the pace of change is increasing and one which will no doubt impact KM. http://www.telegraph.co.uk/science/science-news/9489002/How-long-before-robots-can-think-like-us.html